Refund policy

📦 Return & Refund Policy

At HOLSTER HUB, customer satisfaction is our top priority. If you’re not happy with your purchase, we’re here to help.

Eligibility for Returns

You may request a return within 3 days of receiving your order.
Items must be unused, in original packaging, and in resellable condition.
Returns are only accepted for damaged, defective, or incorrect items.

How to Request a Return

To initiate a return, please contact us via:

WhatsApp: 0312 7774044
Email: Holsterhub.official@gmail.com
Include your order number, a brief description of the issue, and photos if applicable.

Refunds & Exchanges

Once your return is received and inspected, we’ll notify you of the approval or rejection.
Approved returns may be refunded or exchanged based on your preference.
Refunds are processed within 5–7 business days via your original payment method.

Return Address

Office “Holster Hub”
Main Nishtarabad Road, Peshawar
Please do not send items without contacting us first.

🚚 Shipping Policy

We offer Free Home Delivery across Pakistan to make your shopping experience smooth and affordable.

Delivery Time

Shipping Partners

We work with trusted courier services including:

Order Tracking

Once your order is shipped, you’ll receive a tracking number via SMS or email. You can track your parcel directly through the courier’s website.

Cash on Delivery

We offer Cash on Delivery (COD) nationwide. No advance payment required — simply pay when your order arrives.

Delivery Issues

If your parcel is delayed or lost, please contact us immediately. We’ll work with the courier to resolve the issue and ensure you receive your order.