Frequently Asked Questions

Q: What types of payment do you accept? A: We accept Cash on Delivery, Advance Payment via Easypaisa, Jazz Cash, and Direct Bank Transfer.

Q: How long will it take to receive my order? A: Delivery times may vary depending on your location and the shipping method selected at checkout. We typically process orders within 2-3 business days and delivery times can range from 3-7 business days.

Q: What is your return policy? A: We offer a 7-day return policy on all products. If you are not satisfied with your purchase, you can return it for a refund or exchange. To initiate a return, please contact our customer service team.

Q: Are your products made of real leather? A: Yes, most of our products are made of 100% pure leather. Some products are made of PU-leather or parachute material, which are indicated in the product description.

Q: Can I track my order? A: Yes, once your order is shipped, we will provide a tracking number that you can use to track the status of your delivery.

Q: Do you offer customization options for your products? A: We currently do not offer customization options for our products. However, we are always looking to expand our product offerings and may offer customization in the future.

Q: Do you ship internationally? A: Currently, we only ship within Pakistan. However, we are exploring international shipping options and hope to offer this service in the future.

Q: How can I contact your customer service team? A: You can contact our customer service team by emailing support@leatherholster.com or by calling our customer service hotline at 03471195877. Our customer service hours are Monday to Friday, 9am to 5pm PST.